FAQs

Because it’s the only number that actually puts more money in your pocket. In Sittingbourne, the gap between the top-performing agent and the bottom is over 4%. On a £350,000 house, that’s a £14,000 difference. We consistently achieve over 100% of the asking price because our strategy is built on correct pricing and competition, not just "listing" a property.

That’s a deliberate choice. We prioritise Outcomes over Volume. When an agent has 200+ properties, your home becomes just a number in a database. We focus on a smaller, high-quality portfolio so we can give every property the attention, strategy, and negotiation focus it needs to achieve a market-leading price.

In the UK, 1 in 3 sales fall through. We don’t think those odds are good enough for our clients. A Reservation Agreement means both buyer and seller are financially committed from day one. It’s why we have a 94% move success rate and an average completion time of just 12 weeks, compared to the industry average of nearly 20.

You are likely caught in the 'Sittingbourne Market Gap.' Right now, buyers have choice. If a property isn't priced correctly from the start, buyers simply move on to the next one. Every week your property sits at the wrong price, you lose leverage. We don't guess prices; we use real-time data to ensure you launch correctly and stay in control of the sale.

As part of our standard checks, we must carry out an Anti-Money Laundering (AML) check on all buyers. The £50 inc VAT covers our compliance partner's checks and the admin we do on top to verify and record them, as the law requires.

Anti-Money Laundering checks are a legal requirement for all property transactions in the UK. As a regulated estate agent, we are required by law to verify the identity of all buyers and to confirm that the funds being used to purchase a property are from a legitimate source. This isn't about distrust, it's a legal obligation that protects everyone involved in the transaction, including you. Without a completed AML check, we cannot legally progress your purchase.

Yes. If there are two or more people purchasing a property together, every named buyer on the transaction must complete their own individual AML check. This is a legal requirement regardless of whether one party is the primary buyer — all parties are assessed separately.

Unfortunately not. The AML check fee is non-refundable regardless of the reason a purchase doesn't proceed, whether you withdraw, the seller pulls out, or you're gazumped. The fee covers identity and Anti-Money Laundering verification that has already been carried out, and that work cannot be undone. If you go on to purchase a different property through us, a new check will be required.