SECURE YOUR SALE
OUR SECURE SALE PROCESS
Sales falling through at the last minute is frustrating. With us, that rarely happens. This video explains our Secure Sale process, which uses reservation agreements to protect your move. With a 94 percent completion rate, we do more than find buyers. We help them stay committed. Watch now to see how we reduce uncertainty and give you peace of mind, right through to moving day.
VIDEO TESTIMONIALS
RESERVATION AGREEMENT VIDEOS
Our Owner Chris’s Thoughts on Reservation Agreements
The Problem: Why Sales Fall Through
When it comes to moving home, few things are more stressful than a sale falling through... Across the UK, 1 in 3 home sales collapse before completion.
Real Stories, Real Frustrations
I’ve worked in estate agency since 2004, and I’ve looked sellers and buyers in the eye, convinced they would never pull out of a deal—only to watch it happen at the very last moment. Stress, emotion, or simply a change of heart can lead people to act in ways they wouldn’t if everything was calm and logical. I’ve seen: Buyers try to renegotiate at the last hurdle over something minor on a survey. Sellers accept a higher offer after they’ve already agreed a deal. Transactions wobble and collapse on the very day of exchange.
The Hidden Cost of Collapsed Deals
And when that happens, it isn’t the buyer or seller who gets blamed—it’s the agent. The law says we must put every offer forward, no matter our view on the situation. Ethically, it can feel wrong. Emotionally, it’s devastating. Financially, it’s costly—sometimes upwards of £2,000 lost to the other party when a deal collapses.
The Solution: Reservation Agreements
This is why we use Reservation Agreements. It’s no different to car insurance. You insure your car not just because the law says you must, but because you don’t want to risk losing everything if someone crashes into you. Why wouldn’t you apply the same logic to the sale or purchase of your home? A Reservation Agreement brings transparency and commitment. Both buyer and seller are locked in from the start. Everyone knows the other party is serious. Everyone feels safer.
Our Results Speak for Themselves
At Harrisons, our sales complete at a 94% success rate when a Reservation Agreement is in place—compared to the national average of just 66%. I’m proud of that, but I’m not complacent. It still means 6% don’t make it, and those calls are the hardest part of my job. I’ve had to ring the same seller three times in the past to tell them their sale had fallen through. Hearing the heartbreak in their voice is exactly why I believe in doing things differently.
Why We Believe in Doing Things Differently
Not every agent is willing to change. I’ve sat in rooms with thousands of agents who all agree the system is broken, but very few take action. At Harrisons, we do. Reservation Agreements aren’t perfect—but they are a better, fairer, safer way forward. For you, for your buyer, and for the entire moving process.
SECURE SALE ADVANTAGES
Reduced Fall-Through Risk
With a reservation agreement in place, buyers commit financially upfront. This dramatically reduces the chance of them pulling out last minute — giving sellers peace of mind and a more stable transaction.
Serious, Committed Buyers
Secure Sale attracts buyers who are ready and motivated. By requiring a deposit, it filters out time-wasters and ensures you're dealing with people who are financially prepared to follow through.
Faster, Smoother Completions
Because buyers are financially committed, the process moves quicker. With less risk of delays or dropouts, you can plan your move with confidence — knowing your sale is more likely to go through successfully.
Reduced Fall-Through Risk
With a reservation agreement in place, buyers commit financially upfront. This dramatically reduces the chance of them pulling out last minute — giving sellers peace of mind and a more stable transaction.
Serious, Committed Buyers
Secure Sale attracts buyers who are ready and motivated. By requiring a deposit, it filters out time-wasters and ensures you're dealing with people who are financially prepared to follow through.
Faster, Smoother Completions
Because buyers are financially committed, the process moves quicker. With less risk of delays or dropouts, you can plan your move with confidence — knowing your sale is more likely to go through successfully.
FURTHER QUESTIONS? WE HAVE THEM ANSWERED!
We understand that buying, selling, or renting a property can bring many questions. That’s why our team is ready to provide clear, expert answers to help you make informed decisions every step of the way.
