Privacy Policy
Privacy Policy – HOW WE HANDLE & USE YOUR INFORMATION
We may collect, hold and use some of your personal data and so here will provide more information about how this works.
Please read it carefully and ensure that you understand it. If you do not accept and agree with any part of it please stop using the website immediately, because your continuing use of our website will be seen as your acceptance of it.
1. Definitions and Interpretation
Meanings of phrases within this document:
Data – Any information that a user of the website provides to us, through our “Contact” page, or through emailing us relating to any person who can be directly or indirectly identified from that information.
We/Us/Our – Harrisons Homes Estate Agents LTD, registered in England and Wales, No. 8983012 Reg. Office: Bank Chambers, 1 Central Avenue, Sittingbourne, Kent, England, ME10 4AE
The Website – www.harrisonsresidential.com/sittingbourne
2. Company Information
Harrisons Homes Estate Agents LTD
Our VAT number is: 624 5083 53
We are a member of The Property Ombudsman, Membership No. R00421. Propertymark (Naea)
If you have any questions about the website or the use of your data, please contact us at 01795 474848 or hello@harrisonshomes.co.uk
3. User Rights
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- A right to be informed about our collection and use of personal information;
- A right of access to the personal information we hold about you;
- A right to rectification if any personal information we hold about you is inaccurate or incomplete;
- A right to ask us to delete any personal information held about you unless we are obliged to retain the information for other legal reasons;
- A right to restrict or prevent the processing of your personal information;
- A right to data portability (obtaining a copy of your data to re-use with another service or organisation);
- A right to object to the use of your data for particular purposes.
4. Data Collection
Except where you contact us directly through any of our contact options available on the Website, we do not collect any personal data from you.
If you contact us or send us an email, we will retain the details you provide to us including your name, your email address, and any other information which you choose to give us.
We do not place cookies on your computer or device.
5. Using Your Information
Where we hold any personal information, it will be processed and stored securely, for no longer than is necessary, considering the reason it was provided to us.
We will potentially:
1. Reply to your email;
2. Provide details on the properties requested, plus any others we think may interest you;
3. Offer or provide you with the services requested, plus any others we think may interest you;
4. Contact you to see if your details are up to date and you’re still looking for a property
We will delete your personal information once your request has been met or the service has been provided, except where –
1. You were interested in details of properties we are offering, when we will continue to hold your information in order to send you information on other properties that may interest you;
2. You become a client or a buyer of a property;
3. You require us to retain it for longer;
4. We are required to retain it for longer for other legal reasons.
You have the right to withdraw your consent to us using your data and to request that we delete it.
We will not share any of your data with any third parties for any purposes, unless consent is given.
6. Storage of your Data
7. Accessing your data
8. Changes to our Policies
9. Applicability
10. Complaints
If you have any cause for complaint about our use of your personal data, please contact us at 01795 474848 or hello@harrisonshomes.co.uk
We will address your concerns and attempt to solve the problem to your satisfaction.
You also have the right to lodge a complaint with the Information Commissioner’s Office.
For further information about your rights, please contact the Information Commissioner’s Office, or your local Citizens Advice Bureau.
